With the manufacturing sector going through a sea change, its FM partners have had to evolve in tandem. Apart from housekeeping, other FM services too have had to reinvent themselves. Operational SOPs now are very different from what they were before, and service-level agreements have emerged as the frontrunner in how FM heads and service providers choose to partner with each other. Also, during a turbulent year, effective people management is what has allowed some companies to sail towards a more stable horizon.
On 12th June 2021, almost 300 hundred delegates from four countries came together to attend a virtual discussion about hot topics like these, in a session titled ‘Redefining facility management in manufacturing facilities’. Organised by the VIS group in association with Sodexo India, the discussion featured expert panellists from manufacturing, FM heads, service providers and HR professionals.
Here are some useful highlights from the conversation: