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Outsourcing Housekeeping in Hotels : Balancing the Act

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Facility services in the recent past has turned complex with changing patterns of service deliverable be it in maintenance management, vendor management or worker management. The hospitality industry, one of the largest businesses with optimum service level requirements has retained housekeeping amid its core activities instead of outsourcing. In an exclusive group discussion organised by Clean India Journal, Executive Housekeepers & housekeeping experts discuss the changing trends in hospitality industry, the expanding role of housekeeping and the way forward.
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