Tag Archives: Hospitality Industry

The inauguration was graced by Dinesh Jagdale, Joint Secretary, Ministry of New & Renewable Energy (MNRE); Alok Kumar Tiwari, Principal Executive Director (EnHM), Railway Ministry, Government of India; Sunil Ralph, Group Head, Facility Management Services, GMR Group; Suresh Bhatia, President, ... Read More »

Housekeeping can seem like a repetitive, monotonous job, yet its major components can make or break the guest’s impression of the property, while the minor touches can earn a guest’s loyalty. While the primary job of actually cleaning and tidying ... Read More »

Nitin Nagrale, Vice-President- Materials and Projects at Foodlink Services was recently conferred an Honorary Doctorate in Supply Chain Management by the National American University. He was recognized for his extraordinary contributions, and excellence in the field, and awarded the degree ... Read More »

Soma Specialities Pvt. Ltd introduces KGS Swiflex® CX Handpads, a new range of KGS Diamond Silver Line from KGS Switzerland. The handpads are available in different grits from #400, #500, #1500 and #3000. They are made of a colour coded ... Read More »

The methodology of Total Quality Management is intended to assist in achieving business excellence. Hospitality management is no exception, striving to improve guest satisfaction, acquire a competitive advantage and ensure repeat patronage. Communication, coordination and co-operation between the departments of ... Read More »

From Artificial Intelligence (AI) to Machine Learning algorithms, technology is revolutionizing every aspect of business today, significantly increasing efficiency and productivity. Specifically in the hospitality industry, consumers use technology to make dinner reservations, arrange travel accommodation and make payments. They ... Read More »

“Willingly or unwillingly, in more than 95% of the hotels, houseakeepers, who form the backbone of the hospitality industry, operate from the basement. As housekeepers, they are on call 24/7 and form the interface between the guest and the hotel ... Read More »

The ideal strategy as a professional Housekeeper – Innovation and Performance can only be an ACE if you are customer focused, like to develop a team, are adept of the profitability and excel in human relations says Akshi Singh, Crowne ... Read More »

This issue is dedicated to housekeeping, especially to all the hardworking housekeepers in the hospitality industry who strive to see that your stay at a hotel turns ‘awesome’. The housekeeping department is partially visible, partially hidden; and to appreciate the ... Read More »

The hospitality industry is synonymous with walking that extra mile. Hotels are those exclusive havens where well heeled patrons luxuriate and ruminate over their existential crisis in movie set like scenes where the air con and crystal chandeliers are always ... Read More »

You have had a long stint with the cleaning industry. What is the biggest contribution / achievement you have made? Having moved from the Hospitality industry and after a brief stint (four years) with the IT industry, I began my ... Read More »

Housekeeping in the hospitality industry in India is now taking a new turn. The I-Professional Housekeepers’ Association set the momentum with the launch of its young housekeepers’ wing, GenX, to bring the next generation of housekeepers into the main fold. ... Read More »

Uniforms, be it in a corporate house, manufacturing facility or for that matter a hotel, give a distinct and instant identity to the profession and the nature of the job a person is engaged in. “What is designed has to ... Read More »

Cleaning and maintenance is prime to any hotel property, as it not just impacts on the image but the very business foundation of the hotel. On an average, the staff intensive housekeeping department at any time in a hotel has ... Read More »

Due importance is given to personal hygiene, but at the professional front, it is hand hygiene that requires a greater focus. Without proper hand hygiene practices, It is not just an individual who is at stake, but several people who depend upon the type of work delivered by that individual. Read More »

Indoor air quality is not a simple, easily defined concept like a desk or a leaky faucet. It is a constantly changing interaction of complex factors that affect the types, levels and importance of pollutants in indoor environments. These factors ... Read More »

The hospitality industry in India is growing by leaps and bounds, and poised to become the second largest employer in the world by 2019. Housekeeping, which forms the heart of the hospitality industry, is keeping pace with the growth. The ... Read More »

One emerging trend that has been noticed in the hospitality industry is outsourcing of laundry and now even the cleaning to cleaning contractors. Though good points weigh on both the sides – outsourcing / in-site, cleaning contractors will have greater opportunity to enter the hospitality market, be it for cleaning service or for laundry. Clean India Journal had carried an article on “Does it pay to outsource”, which was taken up for discussion on LinkedIn. Excerpts: Read More »

There is a renewed awareness regarding safety and security in the hospitality industry, demanding the presence of more alert and trained housekeeping personnel in hotels Read More »

A pest-hostile environment can be achieved with an effective Pest Management programme Read More »