In the supply-service-serviced chain, identifying, quantifying, executing, and tracking synergies across the portfolio of deals and deeds among the three, increase the profitability of the companies involved. To provide industry players opportunities to learn best practices through effective synergies in successful models, Mohana M discusses the successful collaboration between equipment supplier & service provider and service provider & end user.
For nearly 20 years, leading organizations have been using balanced scorecards to strategically measure the financial and non-financial performance of different operational functions within their firms. More recently, they have begun leveraging them to measure the performance of their third-party service providers.
Maintenance contributes to sustainability in different ways: It ensures reduction in energy and resource by ensuring durability and reduces life cycle cost. Even all the internationally recognized systems for assessing building environmental performance like LEED (USGBC), BREEAM, HQE, etc. include building maintenance as an important part of the assessment criteria.
In common parlance hygiene in housekeeping denotes general care, cleanliness, orderliness and maintenance of business property. But hygiene is much more than just maintenance of premises. Clean India Journal speaks to some experts in the hospitality and other industries, where hygiene in housekeeping plays a very important role.
Selecting the right facilities management (FM) service provider is far more complex than simply awarding the business to the lowest bidder. As per Steve Silen, Director, KPMG Advisory Services, one needs to closely evaluate and analyze, from many different perspectives, the capabilities of each provider to ensure that the company’s business requirements are met at the right price.
When facility managers gather to discuss the profession, in conferences or educational settings, two questions typically arise – how can the facility manager show the value of facility management (FM), and how can the facility manager receive recognition for performance. The answer to both questions is simple and clear – it’s the power of Key Performance Indicators, or KPIs.
Cost, no doubt, determines the choice of a facility service provider. However, the influence of intrinsic bargaining, competitive rate offers and other elements have turned price into a deciding factor in finalising the service provider. Mohana M discusses this with Client Companies and FM Contractors who outsource maintenance services.
At a rapid growth rate of 25-30% per annum, the over `16,000 crore-facility services industry of India is drawing global attention with more and more international service providers making inroads into this market. While the overall development in various sectors has increased opportunities, the service industry is heading for a boom in South India. Clean India Journal takes stock of the trends triggering this growth and the potential tier-II and III cities is offering to the service industry.
Only in the recent past has Facility Management been recognised as a core function in an organisation which can have a bearing on the bottom line. Apart from bringing down costs, good FM practices help make work place safe, comfortable and productivity-focused, says Aravind R Babu, Corporate Admin & Facilities, Dr. Reddy’s Laboratories Ltd, Hyderabad