What does it mean to optimise resource allocation?
How much time does the typical owner or manager of any property give to its cleanliness and appearance? In general, it depends on what the purpose of that facility is. If it is a hotel or lodging establishment, the appearance plays an incredibly large role and will command prime importance. However, even when it comes to industries and corporate properties, we often overlook the importance of cleanliness, but you can be sure that an unclean and unpresentable working environment is just as much of a drag on your bottom line as a major product failure. According to occupational health research:
From the organization’s perspective, the quality of the workplace is an important consideration that can give rise to substantial direct and indirect costs: direct such as energy and waste treatment costs, and indirect such as non-productivity and sick leave.
Whether explicitly or implicitly, every good manager knows that maintaining a clean environment is absolutely essential. However, the bottom line of every business is just that – the bottom line. So how do we find that optimum point at which we maximize our productivity while also squeezing value out of every penny spent?
It is imperative to follow the principle of tailoring every customer’s solutions to their specific needs. What this means is that we strive to look at the larger picture, incorporating the essential functions of cleaning in such a way as to optimize every other facet of the organisation’s expenses.
It is abundantly clear that the approach to cleaning and hygiene is simply an extension of the philosophy of the organisation. A luxurious hotel will obviously have a very different approach to cleaning and maintenance than a budget lodging property or a corporate business park.
However, when it comes down to it, the resources required to maintain a well-kept property can be once again summarized by Sinner’s Circle. Each of these factors is required in the right proportion to maintain the optimum cleaning performance; only when applied together do they provide the optimum performance. Reduce the effect of one, and you must to compensate by increasing the effect of one or more of the others.
What many of us often overlook though, is that Sinner’s circle actually has some very striking economic implications:
• Increasing time means you reduce your turnover and raise your labour costs. This may work in places where labour is cheap, but not necessarily everywhere.
• Increasing temperature implies a greater use of energy and utilities. Again, if your electricity is cheap and reliable, this could be the solution for you, but it varies by location.
• Increasing the mechanical action implies investing money in sophisticated equipment or hiring outside contractors who could provide specialised services.
• Increasing the chemical effect means your consumables costs could go over budget.
It is absolutely crucial that every person responsible for cleaning understands the trade-offs involved and learns to pick the ideal combination of chemicals, equipment, labour and energy.