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Professionalism in BSCs

The Day 3 seminar session which was designed specially for the Building Service Providers has had in-depth discussions on Service level Agreements, Key Performance Indicators and maintenance of quality parameters in Service delivery. The speakers were Vinay Deshmukh, CEO, Fobes Facility, Julian Harrison, Strategic Projects Director, OCS and Ravi Manchandani, Managing Director, Afoozo Pvt Ltd. The session was very interactive and the speakers also deliberated the need for sector based benchmarking for cleaning services

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