Be it a vehicle entering through the gate or a visitor walking into the lobby, security had to meticulously note down the vehicle number or the receptionist had to write down the visitor’s details. SaaS solutions provide a seamless and touchless management system that does away with manual intervention at every stage. Anuj Rajain, CEO, Soteria, Tenon Group, explains it all.
Security and safety of premises and workforce have taken precedence over other services under FM across sectors. Touchless technology provides protection and safety to workspaces, unlike the manual system which is time-consuming, tedious, lacks accuracy and allows manipulation.
The touchless visitor management system enables visitors to pre-register on the smartphone prior to reaching the premises, enables visitor screening, check-in through QR code and provides real-time data of all visitors. “The age-old practice of making visitors fill in a register with details like name, contact details and address, that too by hand, is long outdated, but unfortunately still widespread. Soteria has replaced this by digitising the entire process with a visitor management system that is like a self-service kiosk. It is as simple as setting up a new phone; a few simple questions and intuitive options for answers, and you’re good to go,” says Rajain.
“A visitor who already has an invite will receive a QR code which needs to be scanned to enter the premises. Once scanned, an SMS is sent to the person whom the visitor is meeting. The person accepts and the visitor is allowed inside. If not, a message on the tablet shows that the visitor entry has been rejected. This entire process happens at the main gate itself, without the need for interaction or explanation. The moment entry is allowed, a pass is generated wirelessly for you to follow to the precise location of the meeting. When you are exiting the building, simply scan the QR code on the pass, and you are checked out. Since this is logged in the system, there is no need to preserve the pass either.”
In addition, once the car number is registered, it allots a suitable parking slot. “When you reach the gate, a number plate recognition mechanism reads the car number plate and the system indicates the parking slot to claim. Security personnel on the ground are notified about the same. There is no need to waste precious work hours on finding a parking spot,” explains Rajain.
Interestingly, the visitor management system integrates contract and attendance management systems. “HR forwards a link of page with the details of the employee via SMS to the employee’s registered mobile number, who in turn confirms or makes amends wherever required, and submits along with a selfie photograph. The facial recognition system not only registers but also evolves through learning. Even if the employee wears spectacles one day or shaves off the beard the next day, it can still identify and admit the employee inside the facility.”
Soteria is thus able to provide state-of-the-art automated, IoT-based, AI-enabled and much-sought-after solutions for any premises.