Linen and Laundry Services
Faber’s extensive knowledge in linen and laundry services stems from over 10 years of experience servicing more than 76 public healthcare institutions in Malaysia. “Currently, our dedicated healthcare laundry plants nationwide process a total of more than 50 tonnes of linen involving over 130,000 items daily. With our solid procurement, processing and logistics support, our users are assured of consistent availability of quality and quantity of linen at all times,” adds Janardanan.
- Linen management system
– identifying the appropriate linen specification for the user
– procurement of linen – to ensure required items are purchased at the right time and at the right quantity
– linen inventory – tracking of linen quantity and movement at all times
– linen loss management – ensuring losses at minimal
– linen condemn – ensuring rate of condemned linen are at acceptable level
- Linen processing management system ensures processing as per standards
- Linen delivery system ensures timely collection of soiled linen and delivery of cleaned linen to the users
Clinical Waste Management
Clinical Waste Management services entail management of hazardous clinical wastes from the point of generation to the disposal of stable and inert ash, supply of environment-friendly consumable items in accordance with the World Health Organization (“WHO”) guidelines, Environmental Quality Act (“EQA”) 1974 and Department of Environment’s (“DoE”) regulations on proper waste segregation and handling, including waste minimisation to ensure an infection-free environment
Faber is a licensed provider of Clinical Waste Management (“CWM”), treating more than 15 tonnes of waste daily through the company’s network of specially-designed state-of-the-art clinical waste treatment facilities and complies to the United States Environmental Protection Agency (“USEPA”) standards.
Maintenance Management Information System (MMIS)
The MMIS provides an easily accessible on-line information system to support and monitor the services rendered to the customers. The system was developed using web-based technology, thus, easing the maintenance and enhancement of the system.
“The rich functionality of MMIS has helped in reducing manual workloads and in turn, enables Faber Sindoori to focus in managing and monitoring the daily operations to ensure the delivery of service performance is according to the customer’s requirements,” adds Padmanabhan.
The MMIS is primarily used to create and maintain the details required by the system and to carry out the day-to-day requirements of the business operations as follows:
- Carrying out scheduled/unscheduled maintenance activities for bio-medical and facilities assets
- Effecting the housekeeping services
- Cleansing and maintaining of wards, OT rooms, laboratories, pharmacies, clinics and hospital surroundings
- Processing or washing new and soiled linen, distribution of clean linen, collection of soiled linen and repairs
- Collection and transportation of clinical wastes from healthcare premises to the incineration site
- Creating, maintaining and monitoring all relevant information on stock items, storage and its movement
- Managing and monitoring of allocated budgets via recording of purchased activities, and
- Providing reports and analysis to monitor the effectiveness of the service performance.
