“If we stand by environment, environment will stand by us to bring about an eco-friendly habitation. Clean environment certainly enhances our spirit for enthusiastic work and helps in overall happiness and good health for the people of this planet.”
– HK Sharma, MD-Kolkata Metro Rail Corporation Ltd
Well designed and lit stations impart a good ambience to any metro line. KMRC has taken a few measures to ensure there is no littering:
• Computerized automatic fare collection system with smart tokens and smart cards eliminating paper tickets.
• No catering services or eatables are permitted inside the paid areas of the stations and trains.
System for Cleaning
The major cleaning is done during non-operational time, at around 4-5am in the morning before trains leave the depot. All the janitors with necessary solutions, equipment and tools clean each and everything. Our services stretch up to 22 hours and two hours are exclusively kept for cleaning and maintenance.
About 250 in-house workers are engaged in keeping all the 24 stations clean by manual & mechanized cleaning processes. Quality cleaning materials are being supplied depending on the requirements.
During daytime, inspections are done and further guidelines are given to supervisors to improve cleanliness & hygiene. Dustbins are kept at the entrances and the entire train is under CCTV surveillance. If someone spits, a fine of Rs200 is imposed on him/her.
Though low cost manpower is easily available in Kolkata, we introduced mechanized cleaning in 2013 at two metro stations – Esplanade and Central. Four Automatic scrubber & driers and four manual sweeping machines have been deployed at these two stations.
Foe another five stations – Noapara, Parkstreet, Mahanayak Uttamkumar, Kavi Nazrul & Kavi Subhas – procurement of automatic scrubber & drier cleaning machines and manually sweeping machines is under process.
Cultural quotient & Awareness
The local culture and celebrations are taken into account while designing the cleaning systems. For instance, during Diwali and Durgapuja, the cabins are prone to get littered more.
Awareness programs have been initiated particularly for new commuters. Televisions are installed all over displaying messages asking commuters to throw plastic/papers or other waste into the dustbins only. Directions and guidance are displayed on CCTVs, video walls and stickers at all stations. Officers and supervisors do regular special cleanliness drives at all metro stations and on trains. Passengers who dirty the stations are fined and counselled.
“Kolkata metro is the oldest one in the country and I’ll say the best one not only because of the administrative efforts but also because of the people of Kolkata. They are proud of the City and want to maintain its legacy. This I don’t find in any other part of the country. This makes the difference.”
Chief Traffic Manager, Kolkata Metro Railway