AT a time when Hospitality & Tourism Industry is growing at an extremely fast pace and housekeeping, the backbone of the industry also growing to encompass much more than just cleaning and guest services, Clean India Journal is organizing a two-day International Housekeepers’ Summit on “Redefining Housekeeping in Corporate Strategy”. The first of its kind in India, the IHS 2016 is scheduled at Hotel Sahara Star, Mumbai on August 27 and 28. Mohana M, Project Director – IHS said, “The Summit will witness the convergence of Executive Housekeepers from different countries to deliberate, discuss and debate on carefully chosen topics to streamline the process of moving up Housekeeping on the corporate ladder”. The Summit has received very good support from the housekeepers, procurement heads and operational heads of various organisations from across the globe. The supporting Associations are India Professional Housekeeper’s Association; Professional Housekeeper’s Group, UAE, Doha Housekeeper’s Group and Maldives Housekeeper’s Forum.
Remarkably, right from leading a large team from the scratch to maintaining the entire premise to the desired brand level under a constrained budget, a housekeeper’s job is exceedingly difficult. Nowadays, executive housekeepers too have risen to become GMs in leading Hotels; however, their jobs are still limited to administrative functions.
While leadership and managerial skills are the two essential wings of an executive housekeeper, what keeps him/her out of the decision making body? Setting a framework on implementing the essential parameters – Sustainability, technology, training and procurement — in the housekeeping department of the hospitality industry so that it can add to the bottom line and be addressed at the corporate level, the two-day interactive sessions will also open up avenues for networking, knowledge sharing, exchange of best practices and business development. While the first day’s sessions will focus on technology and sustainability and the second day will be on training and procurement. Besides ‘Experts Speak’, Presentations and Debate & Discussions, a Fashion Show followed by Wine & Dine is set to make the event a special one.
Housekeeping Manager-Parkinn By Radisson-Dubai
IT is a great honour to participate in IHS, since it is the 1st ever International housekeeping event in India. Surely, we will gain a lot of innovative ideas & experience. And as rightly pointed, the inputs that we provide to our corporate clients redefine housekeeping on a whole new level.
Executive Housekeeper, Regional Rooms Specialist, Master Trainer
IHS is a great platform for housekeepers across the globe to share their best practices and come to terms with latest offerings related to hospitality division. Such platforms serve as a refresher for housekeepers who have been in the industry for long time.
A clean hotel is guest’s first priority and thus the need of innovation and redefinition is required at regular basis for Housekeeping. Our markets are changing and so are our clientele and their demands; in order to be ahead of the game, we need to challenge our practices to become the best.
Executive Housekeeper- Kempinski Hotel & Residences, Palm Jumeirah
The abbreviation IHS defines by itself the importance of the event. It is a great opportunity to meet housekeepers from worldwide and know their best practices which they have implemented in their property and also to share our views and thoughts to ameliorate our day to day operations. Housekeeping should be redefined in the corporate strategy. It is one such department where a small change can make a big impact. This will encourage all the housekeepers around the world to be proud of their profession and give their best out of them.
Director of Housekeeping-Atana Hotel
Working in the field of Housekeeping is not an easy job. It endures a lot of patience, determination and perseverance in order for you to come up with a profitable and competitive outcome. Housekeeping is the most diverse department in the hotel as it plays a vital role and is always behind the scene. Our role covering different aspects is enough to say that we play an essential part in the efficient operation of the workplace.
Manager-Housekeeping, VITS – Luxury Business Hotel
It is high time that housekeeping must be given its due recognition and the department should be included in the main stream operations, if rooms are not serviced with right procedure in the right time it will affect the guest’s experience.