Moving forward from three very vital issues, a housekeeper needs to address — Redefining housekeeping in the corporate ladder, Energising the synergies of important departments in hotels & Rekindling the foundations for housekeeping, linen care & customer service — the recently held IHS 2019 in Agra focused on Total Quality Management 2.0 in housekeeping and maintenance.
All the 250 plus delegates from the different Asian countries agreed that the quality of housekeeping determines the satisfaction levels of the customers and there is much more learning than what is already being practised with the adoption of technology. Manpower shortage and cost cutting are putting extra pressure on to the housekeeping team to effectively use the material and follow digital/data management techniques.
This issue of Clean India Journal captures the trends in housekeeping across South Asia, Gulf and the Far East besides a detailed report on the International Housekeepers’ Summit highlighting the enthusiasm of the participants and the eagerness to learn collectively to upgrade themselves.
Keeping aside the nature’s fury, this monsoon season once again brought to the fore the damage plastics and unsuccessful waste segregation can create by blocking the flow of water through its natural and manmade course. After every monsoon, we ban plastics, but the effort gets diluted very soon. Even waste segregation at source still remains a challenge. However, we read some encouraging reports from smaller towns about the efforts by the ULBs. Like last month, the Trichy Corporation in Tamil Nadu awarded 677 school students for effectively recycling waste to produce manure at their homes. Around 8000 children participated in the contest which saw regular monitoring by the Corporation officers and sanitary inspectors. The Kallupatti town in Madurai district was awarded for being the best town panchayat in the State for achieving 100% waste segregation by the 4500 households the town has.
When it comes to metros, one scheme which needs to be strictly followed is fining the upscale waste generating condominiums that do not follow the solid waste management rules, 2016. The big complexes generating 100kg of solid waste are expected to segregate and process waste. The Municipal Corporation of Gurugram very recently issued challans to many complexes for flouting the rules. Hope this effort happens nationwide. However, what is lacking is proper education and training. It is good to know that the Bangalore University is starting a post graduate course in solid waste management from this academic year.
The Waste Technology Expo as part of Clean India Technology Week in February, 2020 in Mumbai has a lot to offer in the area of waste management. A great platform for showcasing of technology and learning.