Brief

Assessing past Housekeeping practices and re-inventing them to meet the re-building of Hotel Housekeeping using digital resources and acquiring and sustaining talent in the Housekeeping workforce.
Using aesthetics to balance with the functional requirements of space.

Schedule

10:00am Onwards Registration
11:30am – 11:40am Inauguration & Opening Ceremony

• Vaishali P Sinha, Director Housekeeping, Meluha the Fern and Founder & General Secretary i-PHA India

11:40am – 12:40pm

The Aesthetic Sense in Housekeeping - Training session
Get hands on training with the expert on creating an ambience to enhance guest experiences and provide a never-to-forget perception in the minds of the guests.
• Ambika Chauhan Nair, Sr. Learning Facilitator, Indian School of Hospitality

12:45pm – 1:25pm

10-point Strategy Moulding The Future Generation of Housekeepers

The role of housekeeping in the era of Industry 3.0 offers exponential opportunities calling for a revision, upgradation and satisfaction in the services offered. Veterans in the hospitality housekeeping segment have come up with a 10-point Strategy for Moulding Successful Housekeepers.

In Conversation with
• Meenu Tognatta, Divisional Housekeeper, ITC Hotels
• Vaneeta Arora, Director Housekeeping, The Park
• Avril Sule, Independent Hospitality Consultant and Trainer

1:25pm – 2:25pm Break for Lunch
2:25pm – 3:00pm

Tech-enabled Solutions: Affordability and Sustainability

Housekeeping experts interrogate solution providers on the success of technological interventions in Hospitality Housekeeping.
• Sonia Mital, AVP-Housekeeping, INOX Leisure Limited & Founder Member & Chairperson, i-PHA India
• Gagan Nagpal, Executive Housekeeper, Taj Hotel and Convention Centre, Agra
• Meghna Kulkarni, Hospitality Specialist Consultant & Trainer
• Ritu Joshi, General Manager Services, DLF Homes Services Private Limited
• Vaishali P Sinha, Director Housekeeping, Meluha the Fern and Founder & General Secretary i-PHA India (Moderator)

3:00pm – 3:05pm

Tech Talks

• Narayanan Raghavan, CEO, Dr Linen

3:05pm – 3:30pm

Meeting Human Resource Challenges: Yours, Mine and Ours

There is a need today – to understand and develop talent at associate level, put down key strategies to develop local communities, and to employ workforce to meet supply and demand ratios. Eminent Housekeeper takes on a fireside chat with HR.
• Rishabh Tandon, Area Director Human Resources, IHG Hotels & Resorts & Director Human Resources, Crowne Plaza Greater Noida
• Payal Mehta, Operations Manager, Crowne Plaza Today, New Delhi, Okhla.

3:30pm – 3:40pm

Concluding Session

Speakers

Meenu Tognatta

Divisional Housekeeper
ITC Hotels

Vaneeta Arora

Director Housekeeping
The Park

Avril Sule

Independent Hospitality Consultant and Trainer

Vaishali P Sinha

Director Housekeeping,
Meluha the Fern and Founder & General Secretary i-PHA India (Moderator)

Sonia Mital

AVP-Housekeeping,
INOX Leisure Limited
Founder & Chairperson, i-PHA India

Ambika Chauhan Nair

Sr.Learning Facilitator
Indian School of Hospitality

Gagan Nagpal

Executive Housekeeper
Taj Hotels

Meghna Kulkarni

Hospitality Specialist Consultant & Trainer

Ritu Joshi

General Manager Services, DLF Homes Services Private Limited

Narayanan Raghavan

CEO
Dr Linen

Rishabh Tandon

Area Director Human Resources,
IHG Hotels & Resorts & Director Human Resources, Crowne Plaza Greater Noida

Payal Mehta

Operations Manager, Crowne Plaza Today, New Delhi,Okhla.

Registration

Online registrations for Hospitality Connect are now closed.
But no worries
Onsite registrations for Hospitality Connect are open from 13 July 2022 till 11:30 am at India Exposition Mart, Greater Noida.



Partnership & Registration Details