• Vaishali P Sinha, Director Housekeeping, Meluha the Fern and Founder & General Secretary i-PHA India

The Aesthetic Sense in Housekeeping - Training session
Get hands on training with the expert on creating an ambience to enhance guest experiences and provide a never-to-forget perception in the minds of the guests.
• Ambika Chauhan Nair, Sr. Learning Facilitator, Indian School of Hospitality

10-point Strategy Moulding The Future Generation of Housekeepers

The role of housekeeping in the era of Industry 3.0 offers exponential opportunities calling for a revision, upgradation and satisfaction in the services offered. Veterans in the hospitality housekeeping segment have come up with a 10-point Strategy for Moulding Successful Housekeepers.

In Conversation with
• Meenu Tognatta, Divisional Housekeeper, ITC Hotels
• Vaneeta Arora, Director Housekeeping, The Park
• Avril Sule, Independent Hospitality Consultant and Trainer

Tech-enabled Solutions: Affordability and Sustainability

Housekeeping experts interrogate solution providers on the success of technological interventions in Hospitality Housekeeping.
• Sonia Mital, AVP-Housekeeping, INOX Leisure Limited & Founder Member & Chairperson, i-PHA India
• Gagan Nagpal, Executive Housekeeper, Taj Hotel and Convention Centre, Agra
• Meghna Kulkarni, Hospitality Specialist Consultant & Trainer
• Ritu Joshi, General Manager Services, DLF Homes Services Private Limited
• Vaishali P Sinha, Director Housekeeping, Meluha the Fern and Founder & General Secretary i-PHA India (Moderator)

Tech Talks

• Narayanan Raghavan, CEO, Dr Linen

Meeting Human Resource Challenges: Yours, Mine and Ours

There is a need today – to understand and develop talent at associate level, put down key strategies to develop local communities, and to employ workforce to meet supply and demand ratios. Eminent Housekeeper takes on a fireside chat with HR.
• Rishabh Tandon, Area Director Human Resources, IHG Hotels & Resorts & Director Human Resources, Crowne Plaza Greater Noida
• Payal Mehta, Operations Manager, Crowne Plaza Today, New Delhi, Okhla.

Concluding Session