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Home » Professional » Housekeeping (page 5)

Slips, Trips and Falls

Slips, trips and falls make up the majority of general industry accidents. Wet or damp floors are not the only cause of slip, trip and fall accidents within the facility. Clutter, footwear and improper cleaning can also cause hazards for both employees and building occupants alike. In fact, according to reports, 50% facility accidents can actually be attributed to the type of flooring used. Regardless of cause, these accidents can cost facilities big bucks in unemployment and liability claims. Read More »

Housekeeping as a career option

“At first, when I had to take up training in a hotel, I was sceptical as I had to handle housekeeping which I thought is directly associated with just cleaning, cleaning and cleaning! It is only when I went there, ... Read More »

Selling – Direct or Indirect?

Any equipment manufacturer/supplier would prefer to supply his machines in the simplest way, i.e., directly to the end user company. The profit margin is more, the payment is safe and servicing of the equipment is easier, as there is less mishandling by the operators. On the other hand, when selling to the service providers, the payment can be delayed and there can be equipment breakdowns because of handling by unskilled workers. However, selling to service providers makes more business sense as the market is wider and many equipment suppliers do prefer this route. Therefore, the question here is how an equipment supplier can manage to continue supplying machines to service providers and yet get the payment on time. Read More »

Cost Matters in Cleaning Matters – Striking a Balance

The reluctance to shake out of the comforts of the existing cleaning system and the unwillingness to incur additional expenses in implementing innovative cleaning systems are globally being viewed as impediments to adopting standard cleaning or eco-friendly practices. In India, the going is rougher, as the very proposal to introduce better practices using eco-products or systems is directly associated with costs and thus evaded by both the client and the service provider. Mohana M discusses the topic with leading housekeeping and facility service providers to assess the challenges & solutions Read More »

Eco initiatives of Green Hotel

Marriott Hotel and Convention Centre, Pune, is the only hotel in Pune and in the Marriott chain to be awarded LEED Gold Certification by the Indian Green Building Council. Balan Paravantavida, General Manager, gives a brief account of the eco-friendly ... Read More »

It wasn’t me

When things are just not right and everything seems to go wrong… the sweeper brush moves zig-zag, the handle gets tipsy, the wheels do a roller coaster, the dispenser lid pops up, the chemical goes flying up, floor pad screw jumps out… What would you do? What ensues is an argument between the service provider and the equipment supplier... Read More »

The Alpha and Omega of Hotel Operations

When choosing a hotel to stay in, guests tend to consider factors like the location, the amenities offered and the size of rooms. The cleanliness of the property is often taken for granted. Think about it… If you failed to notice that long strand of hair in your bathtub, would you worry about the cleanliness in your room? Read More »

Creating benchmarks in Cleaning Standards

Namrata Marwaha, Executive Housekeeper, the Leela Palace Kempinski, New Delhi, has been with the group for the last three decades spearheading the housekeeping divisions of various Leela properties. Namrata is passionate about building & motivating her team and bringing in creative ideas in housekeeping. Read More »

Maintenance in Banks: Are contract strictures undermining quality?

An old expression on price versus quality: Cheap things are not good, good things are not cheap. This is as true in every sector as much as it is in facility maintenance. Originally, maintenance largely kept in house, was determined by factors such as cost, control and cleanliness. This is true of the banking sector too. Either the security guard did cleaning himself or a local cleaner was hired to maintain the bank premises. Primarily such practices enabled in giving a clean look at low costs. With many multinational banks, nationalised banks and private banks opening several branches in various cities and ATMs at almost every street, the need for better cleaning standards is enhanced. The heavy footfall during working hours at all these premises has paved the way for outsourcing professional maintenance services. Outsourcing, simply put, would mean hiring workers to clean but in actual terms it’s not just about outsourcing maintenance services but outsourcing the right service provider. It’s about the right vendor implementing the best cleaning practices; about engaging the right cleaning aids and agents; about paying the right cost to procure these aids... Cost control by way of automating maintenance processes resulting in higher efficiency is yet to catch up in many segments, including banking which is broadly divided into cooperative banks, private banks, nationalised banks and international banks in India. As more and more banks have now begun outsourcing cleaning services, what is the prime factor that determines their choice while hiring a contractor? Cost or Quality? Read More »

10 minute act!!! Getting the multiplex spruced up between the shows

Multiplexes today are more than just places of entertainment. Red carpet welcome, auditorium ambience, comfortable pushback chairs and hot samosas / patties, popcorn, ice-cold cola… served at your seat. But the people seem to be unconcerned about the litter they throw around. Anita Rodrigues, Vice-President of Inox Leisure Ltd ensures that the auditorium is made spic & span minutes before a show begins. Wonder how she gets it cleaned? Preeti Swaminathan narrates with interest the 10-minute cleaning scene at Inox, Mumbai. Read More »

Clean India Show 2010

Championing Cleanliness… “Why is the Show only for three days? You need to keep it open for a week.” This spontaneous reaction by Smt Sheila Dikshit, the Hon’ble Chief Minister of Delhi, at the Clean India Show 2010 at NSIC ... Read More »

Maintaining hotel spas

Lifestyles have undergone a sea change and today, gyms and spas have become household names everywhere. Le Meridien, New Delhi, has created world class spas, gyms and spectacular health clubs with trainers and Ayurvedic consultancy and have a maintenance regime ... Read More »

T1, T2, T3… Rising Challenges of Indian Cleaning Industry

About 150 cleaning machines, more than a 100 cleaning tools, gallons of cleaning agents, a dozen service providers, over 1500 cleaning workers… these and more are collectively engaged in maintaining the massive structure of the Terminal 3 at the Indira Gandhi International Airport. In spite of the organisational difficulties like budgetary constraints, equipment limitations, manpower inadequacies and above all passenger indifference, the cleaning industry is gearing up to see that T3 could be kept as clean as it is today. An exclusive report by Mohana M. Read More »

‘Maintaining facilities is a responsible job’

It’s not just the quality of work but also the attitude of housekeepers working in the facility that makes all the difference, says Rajendra L Shinde, Managing Director, Supreme Facility Management, Pune. In recent years, with growing awareness, the facility ... Read More »