How is the maintaining is done? The fundamental theory of our Vice President, Hotels Division, Mukund Kamat – “You take care of interest of the staff and the staff will take care of your interest which includes customers and property” ... Read More »

Focus on human resources Meenu Tognatta Divisional Housekeeper, ITC Hotels Housekeeping has evolved over the years and the focus today is on manpower. “Right from the chemicals used to the uniform they wear, human-friendly solutions are adopted to ensure housekeepers ... Read More »

Housekeeping is evolving at a rapid pace. The long-underestimated department of a hotel is now in the limelight. Housekeeping is and has always been multifaceted. It is time to take note of the all-pervasive nature of work at housekeeping, along ... Read More »

It is still understandable when people from outside the hospitality industry have this perspective but when your own classmates react this way, something was not alright. The students who specialized in housekeeping were made fun of and looked down upon. ... Read More »

When we started working in housekeeping 30 years back, there were no chemicals. We only knew of off-the-shelf cleaning products like Vim, Brasso, Teepol and we used to scrub manually right from the washbasin to the bath tub. For floor ... Read More »

Where and how did you both meet? Briefly, tell us the story that brought you together for life. Pamini: During 2007, I was working as an Assistant Housekeeping Manager with Raffles Dubai and was looking to hire Public Area in charge ... Read More »

There are set cleaning schedules in place at Infiniti Mall with area- and inventory-based programs for activities, including facade cleaning, machineries/equipment cleaning, washrooms cleaning and other on daily, weekly and monthly basis. What are the systems in place to achieve ... Read More »

Challenge in meeting cleaning standards The first and foremost challenge is in getting the skilled manpower for housekeeping and we are facing a shortage. Secondly, there is a lack of awareness of the importance of hygiene. Application of right cleaning ... Read More »

As purchase head, how do you go about selecting products for housekeeping and laundry? What is the criteria of selection? As a procurement head, economy, quality, accuracy and speed of service are my department’s main objectives. Based on the results ... Read More »

Uniformity in cleaning is possible only with the right kind of training and knowledge. “I make sure that each and every part of the hotel has the same kind of cleaning. On a daily basis, I personally visit the entire ... Read More »

Monsoons have always been a period subjected to contamination and infection. In many cases, organisations learning from the previous experiences, gear up well in advance with appropriate trouble shooting and back up plans. Before the rainy season starts, the prepping ... Read More »

There were several reasons given for the high incidence rate of HAIs in India. Among them were the following: • Poor sterilization of medical tools • Seriously overcrowded hospitals, requiring, in some cases, two patients to share one bed • ... Read More »

Washroom being an indicator for measuring hygiene at any public space, the MIAL upkeep department has been constantly putting efforts to improve quality of cleaning processes and supervision. “We have ensured that we use the right cleaning solution for maintaining ... Read More »

One of the most consumed products in cleaning is chemicals. Hence, it is imperative that we look for a vendor who supplies regularly and provides a good after sales service. “There are many local, national and multi-national companies which approached ... Read More »

Ever since its inception in 2010, Ocean Unicare Facilities has been offering mechanized cleaning services to different sectors. “We are at present working in corporate offices, malls and education institutions, where we provide complete facility services,” states Vinod Nair. However, ... Read More »

The Banarsidas Chandiwala Institute of Hotel Management and Catering Technology’s three-day mega event held in October – The fifteenth Chandiwala Hospitality Ensemble – took off to a grand start at the Institute auditorium. Huge crowd comprising students, experts, trade media ... Read More »

Vietnam Executive Housekeepers’ Association (VEHA) successfully organised a training course “Modern Leadership Skill” for its members in Northern Vietnam. VEHA collaborated with Tamviet Group, a leading Soft Skill training company in Vietnam, for the training workshop on “Modern Leadership Skill” ... Read More »

The International Housekeeping Week traditionally celebrated during the second week of September, was observed between September 11 and 17 across the country this year. A glimpse The International Housekeeping Week being practiced since 1981 enables organisations to honour housekeeping professionals ... Read More »

What has been your experience with different cleaning chemicals and brands? As far as Meluha The Fern and Rodas, an Ecotel Hotel are concerned, we have always preferred ecofriendly chemicals. Previously, we were using chemicals that were not up to ... Read More »

How does one engage in intelligent procurement in keeping with budgetary limitations and quality, especially when it comes to purchasing housekeeping products, which tops the expense list? Limited budget has always been a challenger for procurement professionals but it has ... Read More »