The housekeeping job is not glamorous, nor is it high paying when compared to other departments. It is tedious at times and often regarded as a thankless job, but unquestionably housekeeping is the heart of any hotel. It is the ... Read More »

It is essent ial for every housekeeper to gain leverage by learning to lead. Studies on what it takes to become a leader have classified the learnings into three broad categories. They pertained to what the researchers called the three ... Read More »

“Front Office, Housekeeping and Maintenance – The perfect harmony of this trio is every hotel manager’s dream. Dreams however, are a far cry from reality. It seems to me that working out a winning strategy is much like a game ... Read More »

The housekeeping department is responsible for creating first as well as a lasting impression for the guests during their stay in the hotel. This can be attributed to the services which are offered by the Housekeeping staff to the guests, ... Read More »

Dr Aditi Kulkarni, Consultant Physiotherapist and Ergonomist, Be Active Physiotherapy & Ergonomics Clinic, talks to Clean India Journal about the growing importance of Ergonomics in the field of housekeeping. Day by day, the housekeeping industry is growing rapidly and is ... Read More »

The ideal strategy as a professional Housekeeper – Innovation and Performance can only be an ACE if you are customer focused, like to develop a team, are adept of the profitability and excel in human relations says Akshi Singh, Crowne ... Read More »

Have you ever wondered as to how some countries become richer, dynamic and futuristic, while some others seem to lag behind with lost opportunities. The cynic within us will tell that the prosperity is due to exploitation of the minority. ... Read More »

The hospitality industry is synonymous with walking that extra mile. Hotels are those exclusive havens where well heeled patrons luxuriate and ruminate over their existential crisis in movie set like scenes where the air con and crystal chandeliers are always ... Read More »

How is the maintaining is done? The fundamental theory of our Vice President, Hotels Division, Mukund Kamat – “You take care of interest of the staff and the staff will take care of your interest which includes customers and property” ... Read More »

Focus on human resources Meenu Tognatta Divisional Housekeeper, ITC Hotels Housekeeping has evolved over the years and the focus today is on manpower. “Right from the chemicals used to the uniform they wear, human-friendly solutions are adopted to ensure housekeepers ... Read More »

Housekeeping is evolving at a rapid pace. The long-underestimated department of a hotel is now in the limelight. Housekeeping is and has always been multifaceted. It is time to take note of the all-pervasive nature of work at housekeeping, along ... Read More »

It is still understandable when people from outside the hospitality industry have this perspective but when your own classmates react this way, something was not alright. The students who specialized in housekeeping were made fun of and looked down upon. ... Read More »

When we started working in housekeeping 30 years back, there were no chemicals. We only knew of off-the-shelf cleaning products like Vim, Brasso, Teepol and we used to scrub manually right from the washbasin to the bath tub. For floor ... Read More »

Where and how did you both meet? Briefly, tell us the story that brought you together for life. Pamini: During 2007, I was working as an Assistant Housekeeping Manager with Raffles Dubai and was looking to hire Public Area in charge ... Read More »

There are set cleaning schedules in place at Infiniti Mall with area- and inventory-based programs for activities, including facade cleaning, machineries/equipment cleaning, washrooms cleaning and other on daily, weekly and monthly basis. What are the systems in place to achieve ... Read More »

Challenge in meeting cleaning standards The first and foremost challenge is in getting the skilled manpower for housekeeping and we are facing a shortage. Secondly, there is a lack of awareness of the importance of hygiene. Application of right cleaning ... Read More »

As purchase head, how do you go about selecting products for housekeeping and laundry? What is the criteria of selection? As a procurement head, economy, quality, accuracy and speed of service are my department’s main objectives. Based on the results ... Read More »

Uniformity in cleaning is possible only with the right kind of training and knowledge. “I make sure that each and every part of the hotel has the same kind of cleaning. On a daily basis, I personally visit the entire ... Read More »

Monsoons have always been a period subjected to contamination and infection. In many cases, organisations learning from the previous experiences, gear up well in advance with appropriate trouble shooting and back up plans. Before the rainy season starts, the prepping ... Read More »

There were several reasons given for the high incidence rate of HAIs in India. Among them were the following: • Poor sterilization of medical tools • Seriously overcrowded hospitals, requiring, in some cases, two patients to share one bed • ... Read More »