Cleaning and maintenance is prime to any hotel property, as it not just impacts on the image but the very business foundation of the hotel. On an average, the staff intensive housekeeping department at any time in a hotel has ... Read More »

There are varied machines in different premises where laundry is being set up either out of necessity or as a business enterprise. However, the basics of machines and management remain the same in similar cases. When we take into account ... Read More »

Be it ‘Palace on Wheels’ one of the costliest and best trains providing world class facilities or the ‘Garib Rath’, an Express with AC coaches at affordable prices, Indian Railways – the lifeline of Indian commuters – chugs ‘Up and ... Read More »

The entire process of cleaning & hygiene practices begins with recognizing the areas susceptible to contamination and taking necessary steps to maintain them. The areas with high human intervention and exposure to outer environments are considered as high contamination areas. ... Read More »

How well has the Indian Market adapted to TFM? TFM has been successful for OCS across countries, as it operates on a ‘one-team’ model and enables cross-skilling and multi-functional responsibilities down the service stream. It is certainly an advantage to ... Read More »

 IN TODAY’S world of well-travelled and well-heeled consumers, home is a window to one’s life. People are conscious of the impression, clean or unclean homes have on their guests and visitors. Moreover, professional expertise is required to treat costly interiors ... Read More »

The broadening spectrum of facility maintenance has redefined the business of the service segment, taking it from a mere manpower supplier to housekeeping services and security supplier to a total facility management service provider. “It is time for a change ... Read More »

Remote monitoring can be considered “killer app” of the Internet of Things. The Service Council recently surveyed their members (service organizations) with IoT implementations, where they reported an average of 41% reduction in “service truck rolls”, an 11% increase in ... Read More »

As the world moves towards digitization and instant information becomes the key to running a successful establishment, Housekeeping too looks out for a tool that would furnish real time data to Housekeepers so that the all-important decisions do not get ... Read More »

How the “Internet of Things” is changing the cleaning industry? The only constant in life is change. This is something we experience personally and individually as we pass through the different stages of our lives. These are usually small changes ... Read More »

The hospitality industry is facing several challenges such as shortage of labour and skills, delivering to match expectations, striving to keep pace with the changing system of global distribution, ensuring consistent delivery as per the brand promise and so on. ... Read More »

Housekeeping takes a beating mostly during rains, as even a flexible and dynamic cleaning schedule makes achieving 100% result a challenge. Managing flexible and demanding housekeeping schedules get tricky in high traffic and sensitive areas. Wet floors, damp indoors and ... Read More »

There is an increasing trend in the West with clients looking towards customer-focused, smaller FM companies due to “disappointing under- delivery” from the larger players in the market. Service providers share their thoughts over a LinkedIn discussion. Excerpts: Steven Belcher, ... Read More »

“KPMG LLP (KPMG) has released its 2014 edition of the global Real Estate and Facilities Management (REFM) outsourcing Pulse survey. It provides insights into trends and projections in end-user organizations’ usage of Global Business Services (GBS), or shared services, outsourcing, ... Read More »

The profession of Facility Management (FM) and Real Estate Management (RE) has evolved rapidly in the last two decades. The increasing need for cost efficiency, business flexibility and transparency is challenging today’s FM and RE managers. This is where Integrated ... Read More »

Laundry is becoming a more sustainable practice, thanks to a variety of innovations in the process and associated products. Detergents are playing their part in reducing the environmental impact of each and every laundry cycle. New formulations, coupled with dedicated ... Read More »

With self-control features such as leak detection and power saving mode, Alliance Laundry’s Speed Queen stands up to almost all kinds of commercial laundry challenges. Speed Queen has an established reputation for reliability in numerous existing self-service laundry businesses around ... Read More »

FM companies’ assurances to provide Total Facility Management may appear a tall claim. The disparity in business development team’s earnestness in sealing a contract and operational team’s delivery capacity often leads to disputes and immature breakup between the service provider ... Read More »

Working methods, places and spaces are increasingly the subject of close scrutiny due to technological advances that are changing the perspectives of both the employees and employers as they strive for progress and performance. Disappearing Boundaries We take our work ... Read More »

Nothing sends a stronger message than cleanliness in the hospitality industry. No level of service, friendliness or glamour can equal the ‘feel good’ experience a guest gets upon entering a spotless, tidy and conveniently arranged room. With 27 years of ... Read More »