Remote monitoring can be considered “killer app” of the Internet of Things. The Service Council recently surveyed their members (service organizations) with IoT implementations, where they reported an average of 41% reduction in “service truck rolls”, an 11% increase in ... Read More »

As the world moves towards digitization and instant information becomes the key to running a successful establishment, Housekeeping too looks out for a tool that would furnish real time data to Housekeepers so that the all-important decisions do not get ... Read More »

How the “Internet of Things” is changing the cleaning industry? The only constant in life is change. This is something we experience personally and individually as we pass through the different stages of our lives. These are usually small changes ... Read More »

The hospitality industry is facing several challenges such as shortage of labour and skills, delivering to match expectations, striving to keep pace with the changing system of global distribution, ensuring consistent delivery as per the brand promise and so on. ... Read More »

Housekeeping takes a beating mostly during rains, as even a flexible and dynamic cleaning schedule makes achieving 100% result a challenge. Managing flexible and demanding housekeeping schedules get tricky in high traffic and sensitive areas. Wet floors, damp indoors and ... Read More »

There is an increasing trend in the West with clients looking towards customer-focused, smaller FM companies due to “disappointing under- delivery” from the larger players in the market. Service providers share their thoughts over a LinkedIn discussion. Excerpts: Steven Belcher, ... Read More »

“KPMG LLP (KPMG) has released its 2014 edition of the global Real Estate and Facilities Management (REFM) outsourcing Pulse survey. It provides insights into trends and projections in end-user organizations’ usage of Global Business Services (GBS), or shared services, outsourcing, ... Read More »

The profession of Facility Management (FM) and Real Estate Management (RE) has evolved rapidly in the last two decades. The increasing need for cost efficiency, business flexibility and transparency is challenging today’s FM and RE managers. This is where Integrated ... Read More »

Laundry is becoming a more sustainable practice, thanks to a variety of innovations in the process and associated products. Detergents are playing their part in reducing the environmental impact of each and every laundry cycle. New formulations, coupled with dedicated ... Read More »

With self-control features such as leak detection and power saving mode, Alliance Laundry’s Speed Queen stands up to almost all kinds of commercial laundry challenges. Speed Queen has an established reputation for reliability in numerous existing self-service laundry businesses around ... Read More »

FM companies’ assurances to provide Total Facility Management may appear a tall claim. The disparity in business development team’s earnestness in sealing a contract and operational team’s delivery capacity often leads to disputes and immature breakup between the service provider ... Read More »

Working methods, places and spaces are increasingly the subject of close scrutiny due to technological advances that are changing the perspectives of both the employees and employers as they strive for progress and performance. Disappearing Boundaries We take our work ... Read More »

Nothing sends a stronger message than cleanliness in the hospitality industry. No level of service, friendliness or glamour can equal the ‘feel good’ experience a guest gets upon entering a spotless, tidy and conveniently arranged room. With 27 years of ... Read More »

Most cleaning experts suggest that facility managers have a floor cleaning and maintenance programme to help make sure floors stay clean and safe throughout the year. The plan might list, among other things, when and how often floors are to ... Read More »

The article summarises the benefits of using Xeros bead cleaning technology when applied to textile care. Along with the results for cleaning performance, and the impact of beads on fabric lifetime, the low environmental impact of using beads versus water ... Read More »

Facilities managers face many challenges considering the multitude of distinctive elements they must bring together during a typical day. Diligence and flexibility in handling every scenario not only define their success, but that of the entire company as well. Tiffany ... Read More »

By 2020, India’s urbanization investment requirement is of $1 trillion,” reports McKinsey Global Institute. Hence, it is high time for India’s Facility Managers to get ready and equipped for managing complex buildings and related infrastructure in sustainable and “smart” ways. ... Read More »

Today’s discerning traveller seeks homely comfort and a feeling of being associated during his or her stay in a hotel. The simplest way to add comfort to a guest’s stay is to present an ambience with pleasant and familiar aroma.  ... Read More »

“Tech-enabled service and right expertise are the two most important parameters in Facility Services that help get the optimum results,” avers Tushant Rathod, MD-Renew Solutions & Services. Facility service is a low margin business with high risk quotient. What really ... Read More »

“Right chemicals are available in the market, but are costly and offered by only a few brands that are not available everywhere. The need-of-the-hour is developing cost effective solutions with equal focus on quality and then making it available everywhere,” ... Read More »