When TQM Falls Short…
In the quest for achieving the dream of Total Quality Management there are many moments which end up being nightmarish,... Read More
Back to the Basics What Mystery Audits do?
I frequently ask questions to various people about my personal experiences with some Big Brands & this time around I... Read More
Mrinmoyee Supply Pvt. Ltd Journey of a Service Provider turning into an Entrepreneur
This story begins in those days of 1992 when Indian youth were facing unemployment and getting a good job was... Read More
NIS Facility Management Service Pvt. Ltd Growing with the IFM segment in Kolkata
The facility management industry in Kolkata has been slowly expanding with corporates, hospitals, mall, etc., now resorting to IFM across... Read More
Total Quality Management in Hospitality
The methodology of Total Quality Management is intended to assist in achieving business excellence. Hospitality management is no exception, striving... Read More
Changing the face of FM the digital way
The ground realities of facility management are seldom fathomed at the higher levels of the organisation. Essentially looked upon as... Read More
Robotic cleaning of Hotel Beds
A recent report about an innovative Bot that could cleanse the bacteria from the hotel room is highly interesting. It... Read More
Multiplying Demand for Cleaning Multiplexes
One of the fast-rising industries in the entertainment segment beside cinemas is the cinema theatres or the multiplexes as we... Read More
