Importance of FM One thing which comes to everyone’s mind while talking about facility management is that it is one of the functions supporting the core business. It is an arm which helps the organisation to do its business well. ... Read More »

Today a lot of people have the perception that facility management doesn’t go beyond cleaning services. But that is not the case. The focus has shifted from just the management of resources. Facility management services include five tiers and are ... Read More »

Housekeeping, cleaning or facility services, though considered a “common job”, is one of the most challenging among the many challenging jobs, be it for a man or a woman. However, when it comes to women, the perspectives and equations get ... Read More »

What motivated you to build up a laundry business? Many business ideas germinate at one’s own home. My wife’s irritability with the domestic help’s bad laundry job, I decided to look for a viable solution. Thereafter, I spent time researching ... Read More »

Evolution of Indian Laundry Sector: In the last 30 years, the Indian consumers have moved from washing at home in buckets to washing machines and also to washing through mobile and online. The estimated market size of Rs 200,000 Cr ... Read More »

Aval Sethi Procurement should always be a separate strategic function and be more vital in its outlook, but also must integrate with the business to understand its requirements well in time to go out to the market and get what ... Read More »

Thirty years ago, it was somewhat of a fantasy that businesses would one day migrate toward a “paperless office.” Much has changed since then. Technology has evolved in ways that have completely altered the manner in which people work today. ... Read More »

We call cabs, order food, groceries; buy clothes, accessories and a lot more using functional applications or mobile apps. With the internet of things being more and more a reality, technology also enables us to work in a more flexible ... Read More »

Is anyone else like me? There’s not a day that goes by that I don’t measure something. I’m a triathlete, so I measure an unusual amount of stuff. How many miles I run, bike or swim? I track my 401k, ... Read More »

A sustainable building is an efficient resource for any company; and managers make sustainability a goal and take proactive steps toward it to ensure consistent processes and procedures, results are monitored and compliance audits performed. The Energy Conservation Building Code ... Read More »

Replacing the top person in a facilities organization is one aspect of a broader challenge facing many facility management departments: the need to attract, develop, and ultimately replace experienced employees at all levels, from a hands-on technician or mechanic to ... Read More »

The customer expects the service provider (SP) to have the knowledge and experience of the industry. They are expected to bring in benchmarks and solutions to the peculiar problems faced by individual customers. The baseline of expectations remains on the ... Read More »

Uniforms, be it in a corporate house, manufacturing facility or for that matter a hotel, give a distinct and instant identity to the profession and the nature of the job a person is engaged in. “What is designed has to ... Read More »

Challenges The core challenges are obvious and we all know how imperfect things can be. For multi-sites, they are plentiful. 1. Every building has unique requirements leading to different levels of automation control2. Budgets are limited and resources are few3. ... Read More »

Is the role of finance changing in the hospitality set up? What are these changes? The role of finance in hospitality has become more integrated and enhanced, encompassing various other responsibilities and factors other than purely financial operations. We need ... Read More »

Diverse forms of alternate workplaces are opted by different companies to suit their needs. A few are as under… Smart offices defining different shifts for staff to share desks and office space Replacing traditional private offices with open-plan space Switching ... Read More »

RFM is a lucrative, niche industry within the much larger facilities maintenance industry. RFM differs from other segments of the industry because it focuses on maintaining and managing retail stores, distribution centres, outlets, lifestyle centres, malls and standalone stores. RFM ... Read More »

The facility services segment is dynamic in nature with different levels of service providers sharing the same space. Despite odds, the projection for India shows exponential growth in the coming years for the service segment in India. Vijayalakshmi Sridhar compiles ... Read More »

TRSA conducted Executive Roundtables with representatives of textile service operations to identify opportunities to better meet customers’ needs for clean textile products and related services. It was concluded that the end users must be educated about how the industry measure ... Read More »

Cleaning and maintenance is prime to any hotel property, as it not just impacts on the image but the very business foundation of the hotel. On an average, the staff intensive housekeeping department at any time in a hotel has ... Read More »