Cost, no doubt, determines the choice of a facility service provider. However, the influence of intrinsic bargaining, competitive rate offers and other elements have turned price into a deciding factor in finalising the service provider. Mohana M discusses this with Client Companies and FM Contractors who outsource maintenance services.
At a rapid growth rate of 25-30% per annum, the over `16,000 crore-facility services industry of India is drawing global attention with more and more international service providers making inroads into this market. While the overall development in various sectors has increased opportunities, the service industry is heading for a boom in South India. Clean India Journal takes stock of the trends triggering this growth and the potential tier-II and III cities is offering to the service industry.