Facility services in the recent past has turned complex with changing patterns of service deliverable be it in maintenance management, vendor management or worker management. The hospitality industry, one of the largest businesses with optimum service level requirements has retained housekeeping amid its core activities instead of outsourcing. In an exclusive group discussion organised by Clean India Journal, Executive Housekeepers & housekeeping experts discuss the changing trends in hospitality industry, the expanding role of housekeeping and the way forward.
FM and Hospitality, both these sectors are labour-oriented dealing with manpower shortage, rising labour cost, training cost & time and managing assets & service delivery, but the difference lies in their objectives. While an FM company aims at better service delivery as per the contract, the hospitality sector aims to upgrade its service deliverables. In the event of the rising opportunity for the FM company to take on the upgraded service deliverables in the hospitality sector, is it prepared to meet the revolutionary change? Suprita Anupam finds out
In this competitive world, having a productive working facility is critical. As a CEO or a Manager, you may have brought in new technology, latest computers, or made sure the pantry is stocked with quality food and drink. But it is highly probable that you may have overlooked one area that directly impacts the product and productivity – the ceiling!
A variety of factors negatively impact the building façade’s appearance year on year. That makes it essential for property owners to clean building exteriors at regular intervals. This requires professional methods, modern equipment and cleaning agents, especially for cleaning heat-insulated rendered or timber-clad facades.
The Facilities Management (FM) market in India has strong and direct correlation with the construction sector’s growth. Due to massive scale of the construction market and largely available geographic space, FM market revenues in India are higher than other nations such as Singapore that are smaller in geography. But, compared to rest of the world and some developed countries, the Indian FM market is still at a nascent stage. In terms of market maturity, understanding, and acceptance of such services by end users, India still has a long way to go.
Disparity of water & sewer disposal and collection & segregation facilities between different areas has been a major issue in metropolitan cities. Mumbai faces its share of hurdles too. On an average, the City generates over 7,025mt of waste on a daily basis, of which 5000mt is general municipal waste, 2000mt silt & construction debris and 10mt bio-medical waste. Managing the growing quantity of waste against limited dumping grounds has demanded implementation of effective solid waste management programme in Mumbai. Prakash Patil, Deputy Municipal Commissioner (SWM) of MCGM shares with CIJ the various initiatives taken, right from making use of advance technology to creating awareness among the citizens.
In dry countries like Israel, Egypt, and Australia, treated wastewater is used for industry, landscaping and agriculture purposes. But worldwide, a few countries put it directly into their drinking water supplies. In Durban, South Africa, the demand for water has outstripped supply so much that the authorities are now planning to recycle municipality’s sewage and purify it to drinking quality standards.