Pune-based MP Group, which has been into Facility Management services since 1981, has crossed a turnover of Rs 250 crore. One of the firsts to introduce the concept of Factory Management Services in 2002, Abhishek Pathak, MD, MP Group, says, “We made a transition into FM services first in a factory in Pune and then went on to include catering, water treatment, training and other services. Today, we are providing complete facility services.”
When facility managers gather to discuss the profession, in conferences or educational settings, two questions typically arise – how can the facility manager show the value of facility management (FM), and how can the facility manager receive recognition for performance. The answer to both questions is simple and clear – it’s the power of Key Performance Indicators, or KPIs.
The Akshay Patra programme, the world’s largest school meal programme of a non-governmental organization, recently got an entry into the Limca Book of Records for providing hot meals to more than 1.3 million children at 800 schools, across 18 locations in eight states of India. The organisation owes a lot to its hi-tech and hygienic kitchens for the success.