It is less than a decade since the Municipal Corporations across India began outsourcing their support services like collection, processing and disposal of waste. The tried and tested methods of waste management through outsourcing have helped create models at various levels. In an exclusive round table meet, civic officials from five Corporations discussed the successes and failures in handling waste.
Benchmarking is a form of measurement – where you measure against something else to see where you are lagging, identify the areas and take corrective action. Now the question arises: Why should you benchmark? Measuring results is the best way to improve what you are doing. This is the core of almost all quality management systems. Service providers can benefit most by benchmarking. Michel Theriault, Principal of Strategic Advisor talks about what benchmarking is all about.
Only in the recent past has Facility Management been recognised as a core function in an organisation which can have a bearing on the bottom line. Apart from bringing down costs, good FM practices help make work place safe, comfortable and productivity-focused, says Aravind R Babu, Corporate Admin & Facilities, Dr. Reddy’s Laboratories Ltd, Hyderabad