Selecting the right facilities management (FM) service provider is far more complex than simply awarding the business to the lowest bidder. As per Steve Silen, Director, KPMG Advisory Services, one needs to closely evaluate and analyze, from many different perspectives, the capabilities of each provider to ensure that the company’s business requirements are met at the right price.
IBM has signed first-of-its-kind agreement in the consumer durable segment with Eureka Forbes Ltd for end-to-end business transformation and information technology (IT) outsourcing. Valued at $15 million, the deal is based on a unique risk-reward model and will help Eureka Forbes achieve growth by aligning its IT to business strategy. IBM will provide business consulting,