Housekeeping

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Slips, Trips and Falls

Slips, Trips and Falls

Slips, trips and falls make up the majority of general industry accidents. Wet or damp floors are not the only cause of slip, trip and fall accidents within the facility. Clutter, footwear and improper cleaning can also cause hazards for both employees and building occupants alike. In fact, according to reports, 50% facility accidents can actually be attributed to...


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Housekeeping as a career option

Housekeeping as a career option

“At first, when I had to take up training in a hotel, I was sceptical as I had to handle housekeeping which I thought is directly associated with just cleaning, cleaning and cleaning! It is only when I went there, did I understand that housekeeping is not just cleaning but much beyond. The housekeeping department


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Selling – Direct or Indirect?

Selling – Direct or Indirect?

Any equipment manufacturer/supplier would prefer to supply his machines in the simplest way, i.e., directly to the end user company. The profit margin is more, the payment is safe and servicing of the equipment is easier, as there is less mishandling by the operators. On the other hand, when selling to the service providers, the payment can be delayed...


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Cost Matters in Cleaning Matters – Striking a Balance

Cost Matters in Cleaning Matters – Striking a Balance

The reluctance to shake out of the comforts of the existing cleaning system and the unwillingness to incur additional expenses in implementing innovative cleaning systems are globally being viewed as impediments to adopting standard cleaning or eco-friendly practices. In India, the going is rougher, as the very proposal to introduce better practices using eco-products or systems is directly associated...


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Floor protection is a necessity – How & Why?

Floor protection is a necessity – How & Why?

The first impression of a building is usually given by how clean the floor appears. This applies to both hard and soft flooring. Floors are expensive and are expected to last a long time. By protecting the floor surface, dirt will not penetrate into the floor and therefore will be easier to clean and protect


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Eco initiatives of Green Hotel

Eco initiatives of Green Hotel

Marriott Hotel and Convention Centre, Pune, is the only hotel in Pune and in the Marriott chain to be awarded LEED Gold Certification by the Indian Green Building Council. Balan Paravantavida, General Manager, gives a brief account of the eco-friendly initiatives taken by the hotel. Energy Efficiency The hotel has a comprehensive Integrated Building Management


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It wasn’t me

It wasn’t me

When things are just not right and everything seems to go wrong… the sweeper brush moves zig-zag, the handle gets tipsy, the wheels do a roller coaster, the dispenser lid pops up, the chemical goes flying up, floor pad screw jumps out… What would you do? What ensues is an argument between the service provider and the equipment supplier...


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The Alpha and Omega of Hotel Operations

The Alpha and Omega of Hotel Operations

When choosing a hotel to stay in, guests tend to consider factors like the location, the amenities offered and the size of rooms. The cleanliness of the property is often taken for granted. Think about it… If you failed to notice that long strand of hair in your bathtub, would you worry about the cleanliness in your room?


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Putting An order to odour

Putting An order to odour

A hotel room with a smell is every housekeeper’s worst nightmare. And the smell is often very difficult to get rid of…


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Creating benchmarks in Cleaning Standards

Creating benchmarks in Cleaning Standards

Namrata Marwaha, Executive Housekeeper, the Leela Palace Kempinski, New Delhi, has been with the group for the last three decades spearheading the housekeeping divisions of various Leela properties. Namrata is passionate about building & motivating her team and bringing in creative ideas in housekeeping.


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