Gujarat – A growing market for cleaning business

In the last few years, the cleaning business is making foray into newer markets in the Tier II and Tier III cities. These untapped market segments offer scope for businesses – small and big. Following the sample survey conducted at Vadodara on the needs of Industrial Cleaning, Mohana M attempts to study the growing industries

Issue Month : April      Issue Year : 2013      Issue Volume : VOL : 9      Issue Number : ISSUE.: 4      

Progressing with customer satisfaction and retention

Customer satisfaction forms the crux of any business, especially when it comes to the service industry. With ever-increasing players in the market, there is a need to not only vie for more customers but also to find ways to retain the existing ones. Ravi Manchandani, Managing Director, Afoozo Pvt Ltd, spoke on ‘Service Quality and

Issue Month : March      Issue Year : 2013      Issue Volume : VOL : 9      Issue Number : ISSUE.: 3      

Need for skilled manpower

The hospitality industry in India is growing by leaps and bounds, and poised to become the second largest employer in the world by 2019. Housekeeping, which forms the heart of the hospitality industry, is keeping pace with the growth. The recently concluded 9th edition of Clean India Show 2012 in Bangalore saw the convergence of

Issue Month : March      Issue Year : 2013      Issue Volume : VOL : 9      Issue Number : ISSUE.: 3      

Creating better synergies through KPIs

The continuous growth of the cleaning industry in the last few years has led to the emergence of professional service providers and end users who believe in not only defining and setting standards but also in finding modes to effectively monitor these and in the process also linking them to the comprehensive performances of their

Issue Month : February      Issue Year : 2013      Issue Volume : VOL : 9      Issue Number : ISSUE.: 2      

Q&A

How many housekeepers should be deployed to service 50,000sqft area of a university or school? For an area of 50,000sqft, we must first decide the activities and frequency. If it has clear floor area of roughly 35,000sqft, and considering it needs to be scrubbed clean once a day, we can deploy an auto-scrubber drier to

Issue Month : February      Issue Year : 2013      

ITC Grand Chola, Chennai: Clean Maintenance of a Green Hotel

The recently opened ITC Grand Chola in Chennai, the world’s largest green hotel has the choicest of the building materials in its making; thus requiring the right equipment and maintenance to meet sustainable standards. Clean India Journal reports

Issue Month : December      Issue Year : 2012      Issue Volume : VOL.: 8      Issue Number : ISSUE.: 12      

Clarity in norms required for manufacturing sector

Having launched new chemicals and tools for professional cleaning, Revachem has a growing presence in pharma, healthcare and hospitality sectors and is now focusing on industrial and manufacturing segment. In an interview with Clean India Journal, Jigar Shah, Proprietor, shares the company’s plans and new developments. Your company, its operations, distributors and manufacturing unit… Revachem,

Issue Month : July      Issue Year : 2012      Issue Volume : VOL.: 8      Issue Number : ISSUE: 7      

Planning & execution in Five-star maintenance

The significance of housekeeping differs from place to place. For instance, more emphasis is given to room facilities in hotels but when it comes to a cruise liner, the focus is on the overall ambience.

Issue Month : May      Issue Year : 2012      Issue Volume : VOL.: 8      Issue Number : ISSUE.: 5      

Investing in Building Image

Heading the Abad chain of Resorts and Hotels in Kerala as the Corporate Manager-Housekeeping, Bindu Pravish believes that investing in the housekeeping department is important to maintain the image of a hotel. In a brief interview with CIJ at her Kochi office, she discusses aspects and issues before the hospitality industry in Kerala. A major

Issue Month : May      Issue Year : 2012      Issue Volume : VOL.: 8      Issue Number : ISSUE.: 5      

and the beat goes on….

Training for kitchen hygiene is like pounding a rhythm to the brain… repetitive and consistent! Induction training according to SOPs must be followed by supervision to make sure that it is put into practice. This coupled with constant monitoring and re-training is the only formula for success in achieving high standards of kitchen hygiene.

Issue Month : March      Issue Year : 2012      Issue Volume : VOL.: 8      Issue Number : ISSUE.: 3